Macau casino operator Sands Macau has announced that more than 6,000 team members are celebrating their 10-year service anniversaries this month, across 60 departments.
With Sands China operating in Macau for over 13 years, more than 8,500 Sands employees have been with the company for 10 years or more, with this latest group of 6,200 having reached their 10-year milestones in 2016, 2017 or 2018. More than 75 percent of them are Macau locals, it added.
“Sands China is incredibly grateful for the loyalty, dedication and hard work of our team members celebrating their 10-year anniversaries with the company,” said Dr. Wilfred Wong, president of Sands China Ltd. “Team members like these continue to be a key factor in our ongoing success, and Sands China cherishes all of its team members as our company’s greatest asset. Their commitment to outstanding service – both toward fellow team members and to our guests and visitors – continues to reap benefits for the company and supports Macao’s development as a world centre of tourism and leisure.”
Stephen Chio, a manager in the human resources department, said: “Sands China has given me the opportunity to work with many experienced teams from all over the world, to learn world-class management strategies, and to cultivate international-mindedness. I feel like I have fully integrated myself into the company’s culture while growing professionally, and have developed nothing but positive feelings toward this company.”
As part of the celebrations, team members will receive “The Perfect 10” commemorative service pins and award trophies, and MOP 500 (US$61.9) food and beverage vouchers (a total of more than MOP 3 million worth of vouchers in total) for use in Sands China’s restaurants.
“Sands China has always viewed its team members as the company’s greatest asset, recognising their daily commitment to service excellence as a crucial component in delivering outstanding experiences to guests and visitors. The company therefore continues to invest in their career development, and in the broadening of their professional horizons, resulting in thousands of locals advancing upward in the company,” said the company in a press release.
Sands China has made nearly 18,000 promotions to date, involving over 10,000 local team members; more than 3,300 local team members have been promoted more than once. Sands China’s management team currently employs over 2,500 locals, over two-thirds of whom have been working with the company for more than 10 years.