Saisei helps First Cagayan deliver online gaming without delays

Network software provider Saisei has announced that First Cagayan Converge Data Center, Inc. (FCCDCI) has deployed Saisei’s network performance enforcement software.  

The Saisei software has enabled the gaming, hotel and casino operator to eliminate network congestion, postpone new bandwidth purchases, increase network security, and offer fair access to all users and new premium services in the future.

FCCDCI provides IT and network services to more than 100 licensed online gaming operators. Most games and sports occur in real time, so the network that streams the activities must continuously operate at optimum levels to avoid service disruption.

“If the game or video freezes for even a moment, a gamer can feel gypped out because he’s betting on what he’s able to see,” says John Cornejo, IT consultant to FCCDCI.

“A few years ago, two gaming operators were threatening to pull out because of really bad network congestion that was rendering service unavailable,” says Edgardo Lopez, FCCDCI’s chief technology officer.  

FCCDCI has implemented Saisei’s FlowCommand software, which boosts the utilization of its network for a far greater return on its bandwidth investments. The Saisei software uses patented technology to allocate a guaranteed bit rate to each discrete network traffic flow. It simultaneously monitors millions of concurrent IP flows, tracks each individual flow with 40 metrics, applies any combination of these metrics in a policy, and can execute those policies in less than a second.  

“Saisei’s software has paid off in a number of ways,” Cornejo says. “The two gaming operators who threatened to take their business elsewhere have decided to remain our customers. And we’ve been able to eliminate the 5-millisecond latency that can terminate a gaming session and its associated revenue.”

Because the traffic flows have become controllable and predictable, the company now operates its network at 80% utilization, up from 50% utilization before Saisei FlowCommand was installed.