Singapore’s Marina Bay Sands took the top prize in the first All Asia Dealers Championship held at G2E Asia in Macau, beating 15 teams to win the All-Asia team award after 3 days of stiff competition.
Judged in baccarat, blackjack and roulette, the team scored high marks in all areas which included technical skills, guest interaction and personal presentation. The team’s prize is a trip to Australia.
The MBS team also scooped best blackjack dealer and best roulette dealer awards, while Resorts World Manila won the award for best baccarat dealer.
The best dealer team in Macau went to Sands China, which won four awards overall. Other teams that took part in the competition included Phnom Penh’s NagaWorld, City of Dreams Manila and Solaire.
The competition, which drew a crowd of spectators and raucous applause over three days, was a chance for the frontline staff of Asia’s major casinos to meet and learn from each other while doing their best under pressure.
“The competition was important to boost the morale of perhaps the most important people in the industry who interact with customers every day,” said Rosalind Wade, managing director of Asia Gaming Brief, which co-hosted the event. “It was an opportunity to showcase their skills, meet their counterparts from around Asia and get the appreciation they deserve.”
List of winners
Baccarat Dealer – Ramirez, Louie Albert – Resorts World Manila (Philippines)
Runner up All Asia Baccarat Dealer – Arias, Pamela Jules Katig – Solaire Resorts & Casino (Philippines)
Best Macau Baccarat Dealer – May Chan – Wynn Macau
Runner up Macau Baccarat Dealer – Man Weng Ip – Sands china Ltd.
ROULETTE – INDIVIDUAL
Best All Asia Roulette Dealer – Ria Krisiska Binte Herman – Marina Bay Sands (Singapore)
Runner up All Asia Roulette Dealer – Jimmy Lim – MGM Macau
Best Macau Roulette Dealer – Jimmy Lim – MGM Macau
Runner up Macau Roulette Dealer – Un Wai Kin – Sands China Ltd.
BLACKJACK – INDIVIDUAL
Best All Asia Blackjack Dealer – Chow Yoke Hui – Marina Bay Sands (Singapore)
Runner up All Asia Blackjack Dealer – Wang Zhen Han – Sands China Ltd. (Macau)
Best Macau Blackjack Dealer – Wang Zhen Han – Sands China Ltd.
Runner up Macau Blackjack Dealer – Vicky Lei – Wynn Macau
Medals of Excellence
(To award the Dealers with best scores on the “Customer Service” category)
Miss Congeniality – Chow Yoke Hui – Marina Bay Sands (Singapore)
Mr. Congeniality – Chua Reaport, Kerwin – City of Dreams Manila (Philippines)
The members of the best all-Asia team won a trip to Australia, while the participants from Sands China Macau will enjoy a trip to Las Vegas during the next G2E. The best dealers in each game and the dealers awarded with medals of excellence earned an individual prize of MOP 5,000 in cash, while runners up received MOP 2,500.
In all, sixteen properties were competing during the three days of the inaugural edition of the championship, which aims to recognize and celebrate the front line of the gaming Industry.
Local Macau properties field two teams each, and included participants from Sands China, Melco Crown Entertainment, Sociedade de Jogos de Macau, S.A. (SJM), Wynn Macau and MGM Macau.
Regional properties were represented by teams from NagaWorld (Cambodia), Marina Bay Sands (Singapore), Resorts World Sentosa (Singapore), Solaire Resort & Casino (Philippines), City of Dreams Manila (Philippines) and Resorts World Manila (Philippines).
If you would like to get involved in the All Asia Dealers Championship write to: firstname.lastname@example.org.