Social Welfare Bureau

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    Problem gamblers on the rise

    Around 14,000 people in Macau were suffering from severe problem gambling in 2016, according to a study commissioned to the University of Macau last year, local media reports. The results, revealed by the Social Welfare Bureau to local broadcaster TDM, is in stark contrast to the 900 people recorded suffering from problem gambling in 2011. […]

    Wynn, Galaxy add new responsible gaming kiosks

    Two new responsible gaming kiosks, version 3.0, have been introduced to the casino floors of Galaxy Macau and Wynn Palace, local media reports. The kiosks, which were first launched by the government in 2012, are designed to tackle problem gambling, providing a means for users to seek help, register for self exclusion, and provide information […]

    Sands China participates in responsible gaming 2016

    Sands China Ltd. kicked off its support of Responsible Gaming 2016 earlier this month with a series of initiatives in support of the annual event organised by the MSAR Social Welfare Bureau, the MSAR Gaming Inspection and Coordination Bureau, and the University of Macau. Lasting from early October through January 2017, Sands China’s Responsible Gaming […]

    258 requests for exclusion in first nine-months of 2016

    Macau’s gaming regulator has received a total of 258 requests for exclusions in the first nine months of 2016, according to data from DICJ. A total of 240 individuals requested to be added to the exclusion list, while 18 were submitted by third parties. The gaming hub has seen a steady increase of individuals requesting […]